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Privacy policy

Your privacy is extremely important.

This privacy policy explains how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.

The type of personal information we collect

We currently collect and process the following information on our website:

  • Forename
  • Surname
  • Email address
  • Location

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you when signing up for membership on our website.

We may also receive personal information indirectly. This will be from the following sources in the following scenarios:

  • Stripe: “Transaction data” as specified in their privacy policy. We receive some of this data when you purchase membership.
  • Ghost: “Location” is the approximate location of the user provided by our content management system. This is a broad geographical location and cannot be used to identify your address. We can only see this if you are a member.
  • YourDesign: “Shipping information” includes all the information you provide to us on checkout on our shop. This may include forename, surname, email address, postal address and any other transactional data
  • PayPal: "Transaction data" as specified in their privacy policy. We receive some of this data when you donate on our website.

We use the information that you have given us in order to process membership or complete your order.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent (you are able to remove your consent at any time by contacting us)
  • We have a contractual obligation
  • We have a legal obligation
  • We have a vital interest
  • We need it to perform a public task
  • We have a legitimate interest.

Marketing and analytics

We collect some data about user’s behaviour on our website. We use Simple Analytics to do this. Simple Analytics is a privacy-first Google Analytics alternative. Here is a brief overview of what we do collect:

  • We do collect and store whether visits are unique
  • We do collect and store timestamps
  • We do collect and store user agents anonymised
  • We collect and store country of visitor
  • We collect and store the language of the visitor
  • We partially collect and store URLs
  • We do collect and partially store referrers
  • We do collect and store UTM-codes
  • We do collect and store how long a page is being viewed
  • We do collect and store how far a visitor scrolls on the page.

We don't collect:

  • We don’t set any cookies (or use similar technologies)
  • We don’t collect or store IP addresses
  • By default we don’t collect or store any data if a visitor has Do Not Track enabled.

Cookies

We don’t use cookies, except for our content management system, Ghost, which employs an authorisation cookie to manage membership. This cookie is essential and cannot be disabled. Unlike other websites, we don’t have a pop-up banner to convey this information, as it doesn’t offer any meaningful or supplementary details. Opting out of this cookie is not possible.

Embedded content from other websites

Pages on our website may include embedded content. Embedded content from third party websites behave in the exact same way as if the visitor had visited the third party website.

These websites may collect data about you, use cookies, embed additional third party tracking and monitor your interaction with that embedded content.

This includes tracing your interaction with the embedded content if you have an account and are logged in to that website.

How we store your personal information

Your information is securely stored.

We’ll never sell your personal information.

We keep all personal information for the duration of your membership. We’ll automatically dispose of your information when your membership ceases.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You’re not required to pay any charge for exercising your rights. We respond to requests within one month.

Please contact us by email if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint by emailing us directly.

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

We ask that you contact us in the first instance as there may be a quick and easy resolution.

ICO helpline number: 0303 123 1113

Last reviewed: 17/03/2023